This refund policy was last updated on November 13, 2013.
You will absolutely love our products and services.
However, you’re fully protected by a 100% money-back return policy.
Here’s how it works…
First 30 Days
You are given thirty days to evaluate the software. If you are dissatisfied at any time during the first 30 days after purchase, simply return all physical products we shipped to you, delete all digital video, audio, and text files you obtained from us, and ask for a full refund. You will get your money back. That’s a firm promise and commitment. We will issue a refund of the software license costs only. Any returns processed are subject to an $80 nonrefundable service bureau fee.
Email your refund requests to [email protected] Please include the words “Refund Request” in the subject line of your email.
Send your written refund requests by first class postal mail to:
Air Financial Partners Inc
Attn: Refunds Department
15 South Wayne Ave
Columbus, Ohio 43204
To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund. We want satisfied customers.
Please remember that asking for a refund but continuing to use products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.